The Art of the Apology

Debra Holland
6 min readApr 26, 2021

Making Amends Makes a Difference

Photo by Nick Fewings on Unsplash

“I can only say I’m sorry so many times.” Indiana Jones, Raiders of the Lost Ark

In discussing apologies with a group of women, one of them said, “I can’t remember the last time, I heard my husband apologize … for anything. (Long pause.) Actually, I can remember the last time. He didn’t mean it.” The other women in the group chorused, “So it doesn’t count.”

What is an Apology?

An expression of remorse.

A way to make amends.

A statement of connection … of reaching out.

The calling of a truce.

A way to show understanding of the pain and/or difficulties caused by one’s words or actions.

A powerful statement leading to healing.

A bridge between the pain and upset of the present to the healing of the future.

An acknowledgment of the other person as a human being who has feelings that need to be taken care of.

A statement of empathy.

An Apology Helps Strengthen the Foundation of a Relationship

No relationship is perfect. Both partners make mistakes or inadvertently cause…

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Debra Holland

Debra Holland, M.S., Ph.D, is a psychotherapist, corporate crisis and grief counselor, and New York Times and USA Today bestselling author.